Support when you
need it
Reach out if you need help with account access, API keys, endpoint setup, AI usage policy, billing, or troubleshooting a Chompute workflow.
Basic, fast, and human.
We kept support straightforward. If something blocks your workflow, send us the key details and we will help you get unstuck.
Email support directly
Reach out to support@chompute.ai and describe what you were trying to route, which tool or API was involved, and what happened.
Include the important context
The fastest support requests include the AI tool, endpoint or policy involved, and any screenshot or exact error message you saw.
Get back to work quickly
We keep support simple and human. If something blocks your workflow, we want to help you unblock it quickly.
A few details help us help you faster.
You do not need a long support ticket. Just include the essentials so we can understand the issue quickly.
- ✓Which AI tool you were using: Claude Code or Codex
- ✓Which endpoint, model route, or policy you expected to apply
- ✓The project, team, or workflow you were working with
- ✓The exact error message or a screenshot if you have one
Need help with Chompute?
Email us at support@chompute.ai and we will help with setup, billing, access, endpoint routing, or a specific policy issue.
Contact support